Privacy Policy
Last updated: June 21, 2026
This page is maintained by WorkStepper to explain how we handle information on our marketing website. If you are an existing customer, the data processing terms in your service agreement govern your production data on the platform.
1. Who we are
WorkStepper provides cloud-based manufacturing execution software (MES) for small medical device manufacturers. This policy covers personal information processed through this website. For questions, contact us through our demo request form.
2. Information we collect
- Information you provide. When you request a demo or contact us, we collect details such as your name, work email, company, role, and any message you send.
- Usage information. If you accept analytics cookies, we may collect aggregate information about how the site is used (pages viewed, referring source, approximate region, device type).
- Essential technical data. Basic request data needed to serve and secure the site, such as IP address used transiently for delivery and abuse prevention.
3. How we use information
- To respond to demo requests and sales inquiries.
- To operate, secure, and improve our website.
- To understand site performance and content effectiveness (only with your consent for non-essential analytics).
- To comply with legal obligations.
4. Cookies
We use essential cookies required for the site to function and, with your consent, analytics cookies. You can change your choice at any time. See our Cookie Policy for details.
5. Sharing
We do not sell personal information. We share information only with service providers that help us run the website (such as hosting and, where enabled, analytics), bound by appropriate confidentiality and data-protection obligations, or where required by law.
6. Retention
We keep inquiry information for as long as needed to respond and to maintain a record of our business communications, then delete or anonymize it. Analytics data is retained in aggregate form for a limited period.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to withdraw consent for analytics cookies. To make a request, contact us through the demo request form and we will respond as required by applicable law.
8. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, but we work to safeguard the data we hold.
9. Changes
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
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